Terms & Conditions
This is a general list of the Terms and Conditions that we conduct our sales under, plus details of payment methods we accept. We would urge all buyers to read this page to avoid confusion and delay in processing your order.
How to Order
The easiest way is to use our Web Shopping Cart, being a very simple procedure and by far the quickest. It takes just moments. As an alternative you can print out the order form, complete same, call or email us or send it by mail.
Our Phone number in Australia (02) 6557-6451. International is +61 2 6557-6451
Monday to Friday 8:30AM to 8:00PM
Outside of these hours our answering machine will take your call.
Our Postal Address is PO Box 4237 Forster NSW 2428 Australia
(NOTE: These details are on the printed order form)
Please ensure when ordering any item that you include your address so that we can quote on packing, postage and insurance costs for you. We regularly receive orders with a name but no address, this makes the transaction time much longer than it needs to be.
Payment may be made by credit card, cheque, money order, or direct transfer to our bank account. We accept BankCard, MasterCard, VISA, Diners Club & Amex Credit Cards. We do not charge a surcharge for using a credit card; in fact, we prefer clients to use credit cards as it makes all transactions quick and convenient for both parties involved.
We can only accept payment by a foreign cheque if A$30 is added to the amount. This is to cover the excessively high Australian bank charges for clearing overseas cheques. It is also worth noting the very long clearance time that is also required when paying by this method. Delays, upwards of a month are not uncommon and will delay dispatch of your purchase.
You may pay funds by transfer direct into our bank account if you prefer.
The bank account details are: -
Bank: Australia & New Zealand Banking Group (ANZ)
Branch Number: 012626
Account Name: Hamilton's for Stamps
Account Number: 110617941
You may post us money (currency notes) at your risk, or traveller's cheques of ANY currency but only by Registered Post please. You receive a full credit of what that currency yields nett in Australian dollars when converted by our bank.
Money Orders from Australia Post are acceptable but unfortunately overseas Money Orders are not.
For your use we have placed a free currency conversion link here. Check out the price of an item in your local currency. Please note rates quoted may not be the same as those charged. Currencies fluctuate every second and this may affect your transaction, as well as the final rate your bank may charge.
When paying by credit card, we bill you in Australian Dollars for only the amount agreed (plus postage and handling). The exchange rate and any bank fees for foreign orders will be that calculated by your credit card company and not us.
We show all prices two ways - inclusive of GST for our Australian buyers and exclusive of GST for our overseas buyers (Export sales exempt of GST). We also show an approximation of the export price in US dollars. Postage and handling charges for all buyers include the GST (including Overseas buyers).
Postage and Insurance
Small items valued at less than $100
Small items valued at more than $100
Registered Article (large document size)
Insurance available at $1.50 per $100. Insurance is also available to overseas destinations at a base fee of $10 plus $2.50 per $100. We are happy to use any other method required by a purchaser, only at their risk.
Please note we can not send Registered Parcels overseas due to Australia Post regulations, they must go by another method - please check with us for details.
Please ensure when ordering any item that you include your address so that we can quote on Postage and Insurance costs for you. We regularly receive orders with a name but no address, this makes the transaction time much longer than it needs to be.
Returns and Expertisation
100% customer satisfaction is our goal. We want your long term repeat business. If you are not happy with the goods supplied, please ship them back to us by Registered Mail in the exact condition they were received in, within 48 hours of receipt. Include an explanation of the problem, and we will fully refund your purchase price of those goods, or exchange the goods, as preferred.
NOTE: No lot is returnable, if, subsequent to receipt by purchaser, it has been immersed in water or other fluid, or marked by an Expert or an Expert Committee, or treated or damaged by any process whatever, unless our written permission has been previously obtained.
If you wish to have any item expertised by a proper, recognised, independent Expert Committee you are most welcome to do so, but only after we provide written notification that this is acceptable to us. You need to advise us of this request by registered mail postmarked within 48 hours of lot receipt, or via Fax, or via E-mail. This policy MUST be enforced strictly for obvious reasons and this policy is in line with most other dealers and auction houses worldwide. The onus of proof lies with the purchaser, as do ALL associated costs of postage, expert or legal opinion of Certificates, etc. The inability of a recognised Expert Committee to express a definite and conclusive opinion is no grounds for a refund or return on any lot.
The only Expert Certificates accepted by us are from well established independent Committees such as RPSL (London), RPSV (Victoria), BPA, APEX (USA), etc
All goods in our lists are as described to the best of our ability. If you require further details or a scan please do not hesitate to ask. Collections and mixed lots are obviously not returnable for any reason as is common with all auctions and most other sellers worldwide.
If sending “Wants List”, please describe the items fully with full catalogue description as well as a recognised catalogue #. For better items, note grading required as this may allow us some latitude in providing costing options for your consideration.
Don't forget to send it with a clear return address (postal or E-Mail) so that we can get back to you.
We are always looking to buy Singles - Sets - Collections - Varieties - Errors - Major Studies - Deceased Estates of Australian, British Commonwealth or any foreign countries. Stamps, Postal History, Postal Stationery, Booklets, Coins, Banknotes, Medals, Postcards and other Collectibles are constantly required to fill our customers needs.
We are happy to travel almost any where in the world for the right material. Recent buying trips have taken us to United Kingdom, USA & New Zealand.
Why auction your items when you can sell them today to us with 100% payment on the spot. No fees to deduct, no time wasted, we will buy the lot! Trade in surplus quality items for bonus consideration.
Contact us today with details of what you have to sell. You will be pleasantly surprised.
All prices quoted are in Australian Dollars.
We show all prices two ways - inclusive of GST for our Australian buyers and exclusive of GST for our overseas buyers (Export sales exempt of GST). We also show an approximation of the export price in US dollars. Postage and handling charges for all buyers include the GST (including overseas buyers).
When paying by credit card we bill you in Australian dollars for only the amount agreed (plus postage and handling). The exchange rate and any bank fees for foreign orders will be that calculated by your credit card company and not us.
We are NOT responsible for:
Goods opened or damaged or removed or otherwise dealt with by customs or postal authorities in the country of receipt or in transit.
Any taxes or charges levied by governments or authorities, such as GST, VAT, fines, levies, penalties, demurrage etc.
Exchange rates or fees calculated by credit card companies. You will be charged by us the agreed amount in Australian Dollars, what your bank or credit card company charges you is totally out of our hands.
Non delivery of any goods posted to us or from us, for whatever reason. Our liability shall be strictly limited to whatever sum may be paid or owed to the recipient or sender by the postal authorities. Not withstanding this, goods posted by us, unless specified in writing by the client, are sent by Post Office normal mail both domestically and overseas if valued at less than A$100 or by Registered Mail if valued at more than A$100. Large or bulky goods valued at over A$100 will be sent by method described by buyer in writing.
All claims in respect to any loss or damage or non-delivery shall be the responsibility of the purchaser, whether paperwork needs to be lodged in your own country or via Australia Post or both. We keep a record of all mail sendings (including copies of the stamped Australia Post receipts and shall be happy to provide a copy if requested). It is further understood that lodging such claims within the statutory time limit applied by the postal authorities shall also be the responsibility of the purchaser.
All orders placed with us shall be deemed as accepting and agreeing to these, and all and any other Terms and Conditions Of Sale found on this website or available on request by mail or fax.